Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of this website and any services you engage from Neurova, a company operating under Malaysian law. By accessing this website or engaging our services, you agree to these Terms.

1. Use of This Website

This website is provided for informational purposes. You may browse and contact us via the forms provided. You agree not to:

• Use the website in any way that violates applicable Malaysian law
• Attempt to gain unauthorised access to any part of the website or its infrastructure
• Introduce malware, viruses, or harmful code
• Use automated tools to scrape or collect content without written consent
• Reproduce or commercially exploit any content without our permission

2. Service Engagements

All service engagements are governed by a separate written service agreement signed by both parties before any work commences. In any conflict between these Terms and a signed service agreement, the service agreement prevails.

Scope and changes

Scope, deliverables, timeline, and pricing for each engagement are defined in the service agreement. Changes to agreed scope must be made in writing and signed by both parties.

Payment

Payment terms are specified in the service agreement. Unless otherwise agreed, invoices are payable within 14 days of issue. Neurova reserves the right to pause work where invoices remain unpaid beyond this period.

3. Intellectual Property

All content on this website is owned by or licensed to Neurova and protected under Malaysian intellectual property law. You may not use, copy, or reproduce this content without prior written consent.

Intellectual property arising from service engagements is addressed in the relevant service agreement. Generally, deliverables become the client’s property upon full payment, while Neurova retains ownership of pre-existing tools, frameworks, and methodologies.

4. Confidentiality

Both parties agree to treat information shared during an engagement as confidential. We will not disclose client information to third parties except as required by law or to deliver the agreed services. Clients agree to treat any proprietary methodologies shared by Neurova as confidential.

5. Limitation of Liability

This website is provided on an “as is” basis. To the extent permitted by Malaysian law, Neurova’s total liability in connection with any engagement shall not exceed the total fees paid for that engagement. We are not liable for indirect, consequential, or loss-of-profit damages.

Nothing in these terms limits our liability for fraud, personal injury caused by negligence, or any other liability that cannot be excluded under Malaysian law.

6. Disclaimers

We aim to provide accurate information on this website but do not warrant that all content is complete, current, or error-free. Content is for general informational purposes only and does not constitute professional advice.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Links do not constitute endorsement.

8. Governing Law and Dispute Resolution

These Terms are governed by the laws of Malaysia. Any disputes shall first be subject to good-faith negotiation. If unresolved, disputes shall be referred to the courts of Malaysia, which shall have exclusive jurisdiction.

9. Amendments

We may update these Terms from time to time. The “Last updated” date reflects when changes were last made. Continued use of this website constitutes acceptance of updated Terms.

10. Contact

• Neurova
• 37 Jalan Teknologi, Taman Teknologi Malaysia, 57000 Kuala Lumpur
• [email protected]
• +60 3-8940 3672