Solutions

Our services, in detail

SERVICE 01

Conversational AI

Conversational AI Development

We design and deploy AI-powered conversational interfaces — chatbots and voice assistants — built around the way your customers or staff actually communicate. We map your real dialogue flows, train intent recognition on your terminology, and integrate with the channels your users already rely on.

Suitable for organisations handling repetitive customer queries, managing internal helpdesk requests, or needing a reliable first-touch for appointment scheduling. We handle the technical build end-to-end.

STARTING FROMRM 2,200

DURATION4 – 8 weeks

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What’s included

Dialogue flow mapping and design

Intent recognition model training

Knowledge base construction and integration

Channel integration: web, WhatsApp, MS Teams

Fallback handling and human-agent escalation

QA across defined test scenarios

Handover documentation and team walkthrough

14-day post-deployment support window

What’s included

Production readiness assessment

Automated deployment pipelines (CI/CD for ML)

Model versioning and rollback infrastructure

Performance monitoring dashboards

Drift detection and alerting setup

Retraining schedule design and implementation

Team knowledge transfer on all tooling

14-day post-handover support

SERVICE 02

ML Operations

Machine Learning Operations Support

Building a model is one thing. Keeping it reliable in production — as your data evolves, your team changes, and usage scales — is a different challenge entirely. This service helps technical teams establish the infrastructure and practices needed to operate ML systems long-term.

We audit your existing setup, design the missing pieces, and build them out alongside your team. The engagement ends with your engineers owning a system they understand and can extend independently.

STARTING FROMRM 2,800

DURATION4 – 6 weeks

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SERVICE 03

Innovation Sprint

AI Innovation Sprint

A structured four-week engagement that takes you from a business problem to a working prototype — with a clear recommendation for what to do next. Designed for organisations exploring AI for the first time, or for teams that want to test a specific idea before committing to full development.

The sprint ends with a prototype demonstration and a written report covering findings, limitations, and recommended next steps. Everything is time-boxed so you know exactly what you’re committing to.

FIXED PRICERM 3,600

DURATION4 weeks fixed

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Four-week breakdown

WK 1

Problem Framing

Define the business problem, identify success criteria, and assess data availability.

WK 2

Data Exploration

Understand available data, identify gaps, and assess feasibility within scope.

WK 3

Model Experimentation

Build and compare candidate approaches. Focus on learning quickly, not production perfection.

WK 4

Prototype & Recommendations

Demonstrate the working prototype. Deliver written findings and next-step recommendations.

Compare

Side-by-side comparison

A quick reference if you’re deciding which service fits your current situation.

Feature	Conversational AI	ML Ops Support	Innovation Sprint
Starting price	RM 2,200	RM 2,800	RM 3,600 (fixed)
Duration	4–8 weeks	4–6 weeks	4 weeks (fixed)
Needs existing ML models	No	Yes	No
Technical team required	No	Yes	No
Handover included
Post-delivery support	14 days	14 days	14 days

Not sure?

We’ll help you figure out which service fits

Send us a description of what you’re trying to solve. We’ll tell you honestly which service makes sense — or whether it’s too early for a formal engagement.

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